Privacy Notice

This Privacy Notice explains how we collect, use, and protect your personal information. By using our services or visiting our website, you agree to the practices outlined below.

1. Information We Collect

We may collect and store the following types of information:

Information You Provide: Details entered on our website or provided through other means, such as name, email address, password, and communications.
Payment Information: Credit card details and transaction history (securely handled via PCI-DSS compliant standards).
Automatically Collected Data: IP address, login information, browser type, device details, session information (e.g., page interaction, visit duration, and navigation methods).
Feedback and Preferences: Comments, feedback, and any personal preferences shared with us.

2. Purpose of Data Collection

We collect personal and non-personal data for the following purposes:

To provide and maintain our holiday rental services.
To offer ongoing customer support and technical assistance.
To contact you with service-related updates, notifications, and promotional content (where permitted).
To create aggregated statistical data for service improvement.
To comply with applicable laws and regulations.

3. Data Usage and Storage

When you conduct a transaction on our website, we collect and use your personal information solely for providing the requested service. Your data is stored securely through our hosting provider, Wix.com, which employs:

Secure databases and firewalls to protect stored information.
PCI-DSS-compliant payment gateways for secure transaction handling.

4. Communication

We may contact you for the following reasons:

To manage your account or resolve issues.
To notify you about service updates or policy changes.
To gather feedback through surveys or questionnaires.
To enforce agreements, comply with laws, or collect outstanding fees.

Communication may occur via email, phone, text, or postal mail, as appropriate.

5. Policy Updates

We reserve the right to modify this privacy notice at any time. Changes will take effect upon posting on our website. In the case of significant updates, we will notify you directly so you can review the changes.

6. Access and Control of Your Information

You have the right to:

Access the personal information we hold about you.
Request corrections, updates, or deletion of your data.

To exercise these rights, please contact us at Info@WarkworthHolidays.com.

If you have further questions about our privacy practices, feel free to reach out. We are committed to safeguarding your data and maintaining transparency.